Terms & Conditions

About Us Smarts-R-us Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Smarts-R-us Ltd
Phoenix Farm Car Centre Arnold Lane Nottingham Nottinghamshire NG4 4HF United Kingdom
Phone: 0115 9567896
Fax: 0115 8599178
Email: smartsrusmail@yahoo.co.uk
GB808986672

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling All items are sent via Royal Mail recorded deliver or via Interlink Parcel Service with a minimum postage and packing charge of £2.99. This covers the cost of shipping most small items. Your postage charges will not show on our online invoice so that we can discount your postage on multiple orders.

If you have a specific enquiry regarding postage please call 0115 9567896 during business hours.

Delivery Schedule Once your order has been processed most items will be sent wthin 3 working days. If there is a lengthy delay involved concerning your purchase you will be informed by email.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0115 9567896 (International +44 15 9567896) or fax us on 0115 8599178 or write to us at Smarts-R-us Ltd, Phoenix Farm Car Centre, Arnold Lane, Nottingham NG4 4HF, England.

Privacy Policy Smarts-R-us Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Smartsrus is an independent source for parts, servicing and accessories. It is in no way associated with or affiliated to smart Gmbh or its subsidiaries